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Web Mail Upgrade to 128-bit Encryption
  • Article ID: 73463
  • Last modified date: Tue Apr 24 10:54 2007
  • Application(s): Web Mail

This article will help you to upgrade your browser to take advantage of 128 bit Encryption.

For your safety and security, some web pages now require 128-bit encryption technology in your web browser. EarthLink requires 128-bit encryption on Webmail, My Account, and all other secure web sites. All current versions of common web browsers already include 128-bit encryption automatically, and no changes will be necessary. Some older browsers will need to be upgraded to work properly.

If you have any of the following browsers, you are using the one of the latest browser versions available and do not need to go any further:

  • Windows
    • Internet Explorer 6
    • Netscape 6 or 7
  • Macintosh
    • Safari
    • Netscape 7
    • Internet Explorer 5.1.6 or newer

The EarthLink 5.0 browser does NOT support 128-bit encryption. Customers still using this browser should take this opportunity to upgrade to TotalAccess 2005 by clicking here, or using another browser such as Internet Explorer or Netscape.

The articles presented below will help you check to see if your web browser is 128-bit encryption compliant, and explain how to upgrade if necessary. If an update is necessary, the preferred method is simply to upgrade your browser to the latest version available, such as Internet Explorer 6 or Netscape 7.1.

Some users with older computers may find that their computer does not meet minimum system requirements for these browsers. In that case, installing the 128-bit encryption patch to your current browser may fix the problem. Please note that this is not a guaranteed solution, as other compatibility problems may prevent the patch from working properly.

Internet Explorer


Netscape

Browser upgrades are not supported by EarthLink's technical support, and this information is being provided simply as a courtesy to our customers. If you have problems with the installation of this software, please contact either the maker of the software or the manufacturer of your computer additional guidance.

If your browser is not on the list above, please contact the company that makes your browser software for instructions on configuring 128-bit encryption. EarthLink's technical support will not be able to assist with any browsers not listed above.



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