Support Center

Article ID: 23635
Last modified date: Tue Apr 24 10:58 2007
Operating System(s): Windows XP;

Main Menu

Enter the phone number where you are connecting to the internet.

Knowledge Base

New Search

Hide Graphics

Follow the steps below to reset TCP/IP in Windows XP.

How to Reset TCP/IP in Windows XP

From the Start menu, choose Run.
In the Open field, type cmd.
Click the OK button.
At the command prompt, type: netsh int ip reset c:\resetlog.txt and press the ENTER key.

Internal Note: If the command does not execute, try executing the command at the root. To change to the root directory, type CD\ in the prompt and hit the Enter key. You may also try to execute netsh in the \windows\system32 directory. To change to this directory, type CD\windows\system32 and then hit the Enter key.
When the command prompt reappears, type exit then press the ENTER key.
Restart the computer.

Congratulations! You have successfully reset TCP/IP in Windows XP.

Was this article helpful to you?
Yes No
If any information was unclear, or the information you were seeking was not provided, please let us know! Your feedback will help us improve this service.

NOTE: Comments entered here will NOT receive a personal email response. If you need an EarthLink representative to respond to your issue, please click here to initiate a Chat session.