Establish Your Service
Your cable company will contact you regarding your cable Internet installation. If you have any questions, please contact your cable company directly. Cable Company Phone Numbers

You can check the status of your order anytime by calling 1-888-847-4708 and selecting the "order status" option.

Set up Your Internet Connection
Your EarthLink service includes our free, exclusive TotalAccess software. TotalAccess is the easiest way to set up your Internet connection and email, and includes a suite of powerful tools including, Pop-Up Blocker, Parental Controls, and more.
Install TotalAccess

Set up Your EarthLink Email
With your EarthLink account, you can create up to eight different email addresses. Each email address has its own password and provides access to email, the TotalAccess Task Panel, and a customizable Personal Start Page.
Create an Additional Email Address

You can easily import email and address books from AOL and other popular email programs to your new EarthLink account.
Import Email and Addresses Using Easy Switch

When you're away from your computer, you can check your EarthLink email anytime, anywhere there's an Internet connection with Web Mail.
Go to Web Mail

Set Up Your Personal Start Page
Each email address comes with its own Personal Start Page (PSP), where you can choose the content you want including, news, stocks, weather, and more--all at one convenient location. Your PSP lives online, so you can get to it--and feel right at home--wherever there's an Internet connection.
Go to Your Personal Start Page
Personalize Your Personal Start Page

Download the Troubleshooting Quick Fix Guide
The Cable Quick Fix Guide provides easy troubleshooting tips for basic modem connection and email issues. Get the Cable Quick Fix Guide.